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Hey there, I'm

EstebanEspinosa.

IT & Identity Security professional based in Perth, WA.
I make sure the right people have access to the right things — and nobody else does.

"I'll be the first to admit when I don't know — and the last to stop until I do."

5+
Years in IT
4
Industries
60%
Faster with automation
EE
Your photo here
Open to Work
Perth, WA · Remote
01

About

I'm an IT professional based in Perth, Australia, with over 5 years of experience across technical support and identity security. My journey spans multiple industries — giving me a perspective that goes beyond the technical and into the human side of IT.

My specialty is Identity & Access Management: controlling who has access to what, and making sure that access is earned, monitored, and revoked cleanly. I believe IAM is where security either holds or breaks — and I take that seriously.

I hold a Bachelor's degree in Networks & Telecommunications and a Diploma in Cybersecurity from UDLA, Ecuador. Currently preparing for the AZ-104 and ITIL v4 certifications while building automation workflows with n8n.

5+
Years in IT
4
Industries
IAM
Core Specialization
60%
Faster with automation
02

Experience

Mar 2025 — Present
Independent · Perth, AU
Independent IT Technician
Self-employed · Perth, Western Australia

Providing end-to-end technical services to individual and small business clients. From hardware repairs to full OS installations, every engagement is handled with clear communication and a focus on long-term reliability.

Diagnose and resolve issues across Windows, Linux, and macOS — hardware, software, and drivers.
Perform OS installations, system recovery, and partition-based setups from scratch.
Handle data backup and recovery before any major system change.
Translate technical problems into plain language so clients always understand what's happening and why.
Jan 2024 — Jan 2025
Banking & Finance · Ecuador
Identity Management Analyst
TEUNO — Technology Services Provider (Financial Sector)

Managed digital identities for a financial sector client, handling the full lifecycle of user access — from onboarding to offboarding — with a strong focus on compliance, security, and risk reduction.

Managed VPN access, MFA configuration, and credential lifecycle following strict security and compliance standards.
Built an automated process to monitor and clean unused VPN permissions — eliminating manual review entirely.
Reduced VPN ticket response time by 60% through targeted process optimization and automation.
Collaborated with cybersecurity, infrastructure, and development teams to maintain operational continuity.
Apr 2023 — Jan 2024
Healthcare · Ecuador
IT Support Technician
Grupo EMI

Delivered Level 1 and Level 2 support to internal users across a healthcare environment — managing everything from device setup to server-side incidents, always with documentation and within SLA.

Provided on-site and remote support for servers and workstations across multiple locations.
Set up, configured, and maintained desktops, laptops, and peripherals for new and existing staff.
Escalated complex issues to senior engineers with clear context to minimize resolution time.
Sep 2020 — Nov 2022
Automotive · Ecuador
IT Support Engineer
Frenos y Frenos

First IT role — supporting hardware and software across multiple branches and taking on system migrations and infrastructure improvements with measurable business impact.

Migrated the accounting system to a cloud platform, reducing manual workload by 20%.
Improved internet performance by 40% through ISP evaluation and full network implementation.
Upgraded legacy hardware across branches, resolving compatibility issues and extending equipment lifecycle.
03

Skills

🔐
Identity & Access
Azure Entra IDAWS IAMUser Lifecycle MgmtVPN Access ControlMFA ConfigurationRBACOnboarding / Offboarding
🖥️
IT Support
Windows 10/11LinuxmacOSLevel 1 & 2 SupportHardware RepairDevice ProvisioningOS Installation
☁️
Cloud & Microsoft 365
Microsoft AzureAWSMicrosoft 365SharePointTeams / OneDriveActive Directory
📋
Frameworks & Standards
ISO 27001:2022COBIT 2019ITIL v4Risk ManagementCompliance
🎫
ITSM & Ticketing
ServiceNowManageEngineJiraIncident ManagementDocumentation
⚙️
Networking & Automation
LAN / WANDNS / DHCPn8n AutomationProcess OptimizationNo-Code Workflows
04

Certifications

🛡️
ISO 27001:2022
Internal Auditor
Certified
🛡️
ISO 27001:2022
Information Security Management Professional
Certified
📐
COBIT 2019
Fundamentals
Certified
🎓
Diploma in Cybersecurity
UDLA · Universidad de las Américas · Ecuador
Completed
☁️
AZ-104
Microsoft Azure Administrator
In Progress
⚙️
ITIL v4 Foundation
IT Service Management
In Progress
05

Contact

Open to new opportunities, collaborations,
and conversations about IAM & security.